Frequently Asked Questions (FAQ)

1. What types of products do you offer?

We specialize in vintage-style craft supplies, retro-themed jewelry, and hair accessories. Our items are carefully curated to bring you unique designs that celebrate the charm of the past.

2. How do I place an order?

Placing an order is easy! Browse our collection, select the items you want, and add them to your cart. Once you’re ready, proceed to checkout to complete your order.

3. What payment methods do you accept?

We accept a variety of secure payment methods through Squarespace, including Google Pay, Apple Pay, Visa, MasterCard, American Express, Discover, JCB. Diners Club, and UnionPay. You can also pay via PayPal. If you prefer another method, please contact us for more options.

4. Do you ship internationally?

We currently ship only within the United States. We hope to offer international shipping in the future, so stay tuned!

5. How long will it take to receive my order?

Processing times typically take 1-3 business days. Shipping times depend on the selected shipping method and your location, so please check the shipping policy for more details.

6. Can I return or exchange an item?

Yes, if you need to return or exchange an item, contact us within 14 days of delivery. Items must be unused and in their original packaging. Please refer to our return policy for full details.

7. Do you offer gift wrapping?

Yes, we offer gift wrapping services for a small additional fee. Just select the gift wrapping option at checkout.

8. How can I contact customer service?‍ ‍

If you have any questions or need assistance, you can reach our customer service team through the contact form on our website. We aim to respond within 24 hours.

9. Are there any promotions or discounts available?‍ ‍

Stay tuned to our newsletter and social media for the latest promotions and exclusive discounts!

10. Can I track my order?

Absolutely! Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

If you have any further questions, feel free to reach out! We're here to help you find the perfect vintage-inspired treasures.