Shipping & Returns.
Shipping & Returns Policy for Love Retro Color
Shipping Information:
At Love Retro Color, we quickly pack and ship your handmade retro jewelry, hair accessories, and vintage-style craft supplies. All orders are shipped from Wilmington, North Carolina, USA.
- Processing Time: All orders are processed in 1-3 business days, and you’ll receive an email when your order ships.
- Shipping Methods: We offer standard and expedited USPS shipping. Costs and timing depend on your checkout choice.
- Tracking Your Order: After your order ships, you’ll get an email with a tracking number to follow your package.
- International Shipping: We currently ship only within the United States. We hope to offer international shipping in the future, so stay tuned!
Returns & Exchanges:
While we hope you love your purchase from Love Retro Color, we understand that sometimes things don’t work out as planned. Here’s our return and exchange policy:
- Return Window: If you need to return or exchange an item, contact us within 14 days of delivery.
- Eligibility for Returns: Returns are accepted if items are unused and in their original condition and packaging. Custom or personalized items may not be returnable.
- How to Initiate a Return: To start a return, email us with your order number and the reason for the return. We’ll reply with return instructions.
- Refund Process: Once we receive and inspect your item, we’ll email you about your refund approval. If approved, you’ll get a refund within 5-7 business days.
- Exchanges: If you wish to exchange an item for a different size or design, please contact us, and we’ll guide you through the process.
Contact Us:
Contact us with any shipping or return questions. We can help!
Thank you for shopping with Love Retro Color. We appreciate your support for handmade and vintage-inspired creations!